Customer service
Check out our FAQ below. Don’t see an answer to your question? Feel free to contact us by emailing customerservice@privatesocietycosmetics.com. If your question is regarding an order, please be sure to include your Order number and your full name.
FAQ
What makes Private Society Cosmetics Different?
We are the first “by invitation only” beauty brand. We deliver one-of-a-kind beauty products, created by professional make-up artists, at exclusive beauty lab direct pricing.
Who are the founders of Private Society Cosmetics?
Private Society Cosmetics has been created by world-class, professional make-up artists, and color technicians. Our team has global experience in all aspects of make-up development, application and color science. We are passionate about helping you unlock your beauty!
What does a $25.00 annual membership fee offer me?
- Exclusive products found only by invitation on the Private Society Cosmetics site.
- One-on-one access to professional make-up artists and Pro beauty secrets.
- Membership discounts, special rewards, and free shipping (with purchases over $50).
- Professional grade products developed by PS certified make-up artists for best in class performance.
- Multi-tasking benefits such as built-in primers and transformer properties
- The same high-quality products you find at prestige cosmetic stores for much, much less.
I’ve just been accepted as a PS member! Can I invite my friends to join, too? How do I do this?
Please send us an email at customerservice@privatesocietycosmetics.com and we will be happy to review your request and send you an invite code to share with your friends.
What make Private Society Cosmetics formulas different?
We pride ourselves on clean, safe and effective formulas that follow a strict No-No list. Private Society products are cruelty free, hypoallergenic, and gluten & soy free. All of our products are developed by professional, certified make-up artists, and color technicians, for PRO formulas.
Does Private Society Cosmetics test on animals?
Never! Private Society Cosmetics is a 100% cruelty free cosmetic brand. We do not test our raw ingredients or final products on animals, ever!
Are Private Society Cosmetics products gluten free?
Yes, Private Society Cosmetics products are formulated without gluten-derived ingredients. Our products are soy free and non-GMO as well.
Do Private Society Cosmetics products contain parabens?
No, our products are free of parabens and sulfates.
Shipping
Where can I purchase Private Society Cosmetics products?
Private Society Cosmetics products may only be purchased online only, both domestically and internationally.
When can I get out of stock products?
Stock is replenished as quickly as possible. You may sign up for an email alert, so when the item is available, you’ll be the first to know!
Do you offer free shipping?
FREE Standard Ground Shipping is offered on all U.S. merchandise orders of $50 and over (excluding taxes).
Returns
Please see our Return Policy.
Address
399 Thornall Street, Edison, New Jersey 08837